Quality
Our customers are satisfied
Our operating policy is simple and straight forward:
- 100% Customer Satisfaction
- Zero Defects
- The Prevention of Pollution and Minimizing Waste and Resource Consumption
- Continuous Improvement by Employee Involvement and Empowerment
- Complying with all Relevant Legal & Other Requirements
- Making this Policy Available to the Public
We employ specially trained quality control staff and use internally developed process
monitoring systems that have provided Six Sigma (6σ) quality levels which is the industry
leadership position. Our quality team extends beyond our facilities with dedicated
customer field technical representatives who are available to assist you in resolving
your production issues.
TWB facilities are certified by ISO / TS 16949, ISO 14001 and Q1.